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FAQ

Frequently Asked Questions (FAQ)

1. What is TukTuk?

TukTuk is a free dating app where users can create profiles, connect with others, and build meaningful relationships.

2. Is TukTuk completely free?

Yes, TukTuk is 100% free to use. There are no hidden charges, subscriptions, or in-app purchases.

3. How do I create a profile?

To create a profile, follow these steps:

  1. Download the TukTuk app from the app store.
  2. Open the app and sign up using your email or mobile number.
  3. Fill in your profile details, such as your name, age, and a short bio.
  4. Add a profile picture to complete your profile.

4. What kind of profile picture can I upload?

You can upload any clear photo of yourself that meets our content guidelines. Avoid offensive, inappropriate, or misleading images.

5. How do I connect with other users?

Browse through profiles, and if you find someone you like, send them a message or use the available interaction options (e.g., liking their profile).

6. Can I edit my profile?

Yes, you can edit your profile anytime. Simply go to the settings or profile section and update your information or photos.

7. How does TukTuk keep users safe?

We are committed to providing a safe environment by:

  • Verifying user profiles to the best of our ability.
  • Allowing users to report inappropriate behavior or content.
  • Providing tips for safe online interactions.

8. How do I report another user?

If you encounter inappropriate behavior, harassment, or suspicious activity, you can report the user by:

  1. Visiting their profile.
  2. Tapping the “Report” button.
  3. Selecting a reason for the report and submitting it.

9. Can I delete my account?

Yes, you can delete your account by going to the settings section and selecting the “Delete Account” option.

10. Why was my account suspended or banned?

Accounts may be suspended or banned for violating TukTuk’s Terms and Conditions, such as engaging in harassment, using fake profiles, or posting inappropriate content.

11. Do I need to pay to unlock premium features?

No, TukTuk does not have premium features. All features are available to all users for free.

12. Can I use TukTuk outside my country?

Yes, TukTuk is available globally. You can connect with users from all over the world.

13. What should I do if I forget my login details?

If you forget your password, use the “Forgot Password” option on the login screen to reset it. Follow the instructions sent to your registered email or mobile number.

14. How do I ensure my privacy on TukTuk?

To protect your privacy:

  • Avoid sharing personal information, such as your home address or financial details, with other users.
  • Use TukTuk’s messaging system to communicate rather than sharing your personal contact information.

15. How can I contact TukTuk for support?

If you have any issues or questions, contact us at ideveloper4x@gmail.com or through the “Help” section in the app.